A whole lot of IndiGo passengers have been stranded at Istanbul airport for hours attributable to flight delays. The airline apologised for the inconvenience.
Particulars of the affected flights couldn’t be confirmed instantly, however many passengers complained on social media about delays of over 36 hours and an absence of services on the airport. Some had been stranded since Thursday.
IndiGo operates two day by day flights to Istanbul with Boeing 777 plane, one from Delhi and one from Mumbai.
In response to a buyer submit on social media platform X, the airline said that the delay was attributable to “operational causes.” “Our airport group is on the market in any respect touchpoints to help prospects, and meals are being supplied to ease the wait. We guarantee you that our groups are working diligently to get the plane airborne on the earliest,” the airline mentioned.
IndiGo didn’t present particular particulars in regards to the flights or the variety of affected passengers and the time it would take to resolve.
Some passengers shared footage of these caught on the airport.
“Because of technical points, IndiGo flights from Mumbai and Delhi to Istanbul skilled delays. This led to cascading delays within the return sectors. All essential steps have been taken to make sure prospects have been apprised, they usually have been supplied with refreshments and lodging, the place attainable,” the airline mentioned in a press release on Friday night.
Earlier, IndiGo had apologised for the inconvenience triggered to passengers.
In a submit on X, one passenger mentioned, “first time to India and stranded on the Istanbul Airport for the final 24 hours as a result of the IndiGo flight retains cancelling. No meals. No readability. No consultant, No compensation, Pathetic therapy.”
One other passenger posted on X, “Lot of individuals stranded on the airport attributable to pathetic companies by @IndiGo6E and @TurkishAirlines operators. By no means guide flights with them as they do not worth passengers’ time. You may by no means be on time with @IndiGo6E.”
(With inputs from PTI.)
