In a country that boasts of an elaborate identity platform in Aadhaar that serves as a basis for our much-vaunted digital public infrastructure, it’s hard to grasp why the rejection rate of final provident fund (PF) claims should rise from about 13% in 2017-18 to nearly 34% in 2022-23, as reported. This hit the spotlight after a retired man who waited nine years for his dues took his life in frustration last month.