We live within the age of digital commerce, and Indian prospects are demanding a larger collection of merchandise at low prices and speedy supply. That is potential solely when a sturdy provide chain helps digital commerce. Curiously, whereas e-commerce is just about 10-11 years outdated in India, it has been in a position to remedy this puzzle, largely as a result of efforts of the federal government and personal gamers who’ve leveraged current ecosystems and constructed the newest applied sciences. Based on the newest Financial Survey, this concerted effort has resulted in India rating twenty second in worldwide shipments. No marvel a big logistics infrastructure supporting the rising on-line commerce sector in India is an enormous livelihood generator, even for communities that have been historically underserved. The federal government sees this sector as a contributor to financial progress, a perception that resonated within the latest price range via Logistics Ease Throughout Totally different States (LEADS) and the Jan Vishwas Invoice 2.0. A vibrant e-commerce sector, together with its logistics facet, is significant to realising the objective of Viksit Bharat by 2047, given the thousands and thousands of jobs it creates.

India’s e-commerce sector has been spurred on by a confluence of things, together with authorities initiatives, diminished smartphone and knowledge plan costs, and a major shift in client behaviour. This progress is not only restricted to main city centres however can also be organically increasing to tier II cities and smaller cities. This has generated an insatiable demand for environment friendly logistics providers. Well timed and efficient supply has change into essential to buyer satisfaction, prompting logistics firms to put money into superior applied sciences and infrastructure. Automated warehouses, distribution centres, and progressive supply fashions have emerged to handle the evolving wants of the e-commerce provide chain.
The logistics trade in India, largely pushed by e-commerce, is now a serious contributor to the economic system, accounting for roughly 14% of the nation’s GDP and using over 22 million individuals. Nonetheless, the Indian economic system must generate a median of almost 7.85 million jobs yearly until 2030 within the non-farm sector to cater to the rising workforce, in line with the Financial Survey. The excellent news is that the Indian logistics market, set to succeed in $484.43 billion by 2029, has the potential to generate these jobs. The position of e-commerce platforms will assume a essential proportion because the gig workforce is predicted to broaden to six.7% of the non-agricultural workforce or 4.1% of the full livelihood in India. E-commerce is poised to generate roughly 10 million jobs by 2027 in varied roles together with transportation, warehousing, and value-added providers like packaging and stock administration.
We’re additionally seeing the outstanding rise of direct-to-consumer manufacturers, and that is additional driving logistics firms to broaden their networks to serve these new markets. Therefore, the logistics sector, significantly the last-mile supply section, can change into a major employment generator, with the present gig workforce of seven.7 million in India anticipated to triple to 23.5 million by 2030. This progress will largely be pushed by the rising demand for supply personnel within the e-commerce and fast commerce sectors. Notably, 80% of flexi staff in India are within the 21-30 age group, with a median wage of ₹20,000-22,000 a month.
This e-commerce-driven progress in logistics is just not with out its challenges. The sector faces excessive operational prices, complicated last-mile supply in numerous geographies, in addition to excessive attrition charges. Nonetheless, these current alternatives for innovation. Firms are leveraging know-how to streamline operations, enhance workforce administration, and improve buyer expertise. The main target is on creating extra fulfilling profession paths throughout the logistics sector, doubtlessly decreasing the stigma related to sure roles.
As e-commerce continues to develop, the logistics sector is poised for additional evolution. The demand for seamless, environment friendly logistics setups will proceed, driving investments in know-how and infrastructure. To make the job simpler, we will anticipate extra automation in warehouses, elevated use of knowledge analytics for demand forecasting and route optimisation, and a larger emphasis on sustainable logistics practices, corresponding to electrical supply autos and solar-powered warehouses. This evolution underscores the symbiotic relationship between e-commerce and logistics, highlighting the necessity for continuous adaptation and innovation. As India goals to change into a $5-trillion economic system by 2030, the logistics sector, powered by e-commerce, will undoubtedly play a vital position in attaining this bold goal, driving each employment and financial progress.
Abhinav Singh is vice chairman (operations), Amazon India. The views expressed are private