Hybrid work has modified how individuals talk, however for one Swiggy Instamart designer, it led to an surprising language barrier together with his housemaid.
Sargam Prakash, a senior designer at Swiggy Instamart in Bengaluru, shared on LinkedIn how his housemaid struggled to know whether or not he was residence or on the workplace. Attributable to a language barrier, she solely communicated through WhatsApp voice notes, as she did not learn or write English. Prakash defined she would usually ship him messages simply to substantiate his whereabouts.
“My housemaid has a troublesome time as a result of it’s not all the time clear if I’m at residence or on the workplace (hybrid work). She makes use of WhatsApp however doesn’t communicate, learn, or write English. So, she sends me voice notes asking if I’m residence—or a easy ‘Hello,’ which her children have taught her.However I’m not all the time ready to hearken to or reply with voice messages, particularly after I’m in conferences or deep in focus,” he defined within the publish.
So to simplify issues, Prakash devised a system utilizing emojis: a home 🏠 for “I’m residence” and a automotive 🚙 for “I’m at work.”
“It’s easy, and surprisingly efficient! I discover it amusing how we’re utilizing emojis not for quirky enjoyable chats, however for severe communication — it’s change into an inclusive software that’s making each of our lives simpler!”
His publish shortly gained traction, drawing each appreciation and scepticism from LinkedIn customers. Some customers praised the creativity, whereas others questioned its effectivity.
One person humorously identified, “You’re in deep focus, but you may unlock your telephone, open the chat, faucet on the sort field, faucet on the emoji icon after the keyboard opens, in all probability ship the emojis from the not too long ago/steadily used ones! Fascinating, given you had been deeply targeted.”
Others provided ideas to refine the system. “Hello Sargam Prakash, you should use the workplace 🏢 emoji as a substitute of the automotive emoji 🚗 😅,” one person really useful.
One other person shared a private connection, recalling the same strategy in an app that they had developed: “This jogs my memory of a function I had constructed within the first app I ever labored on. It was a messaging app the place the 2 events had been often of various generations… Emojis are a language that in some use-cases communicates higher than phrases.”